How safe is my money?
We understand that committing to an expedition like this is a significant financial decision, and it’s important to know that your payments are properly protected.
UK Tour Operator Protection
PDC2 Travel Limited, trading as “Paris Dakar Challenge”, is a UK-registered tour operator and complies with the relevant Package Travel Regulations.
This means that:
- If the trip were cancelled by us for any reason, you would be entitled to a refund in line with our Terms & Conditions.
- In the very unlikely event that the company were to cease trading, customer payments are protected through our Tour Operator Protection arrangements.
In short, you are not simply handing money over to an individual or an informal group trip — your booking is made with a regulated UK travel business with legal protections in place to safeguard your money.
Protecting yourself with travel insurance
While operator protection covers the unlikely event of company failure or trip cancellation, it does not cover personal circumstances such as:
- illness or injury before departure
- family emergencies
- changes to work or personal commitments
For this reason adequate travel insurance is essential and it should cover your withdrawal from the trip due to things like illness or injury. In these circumstances you will be able to pursue a refund via your insurance policy.
The bottom line
Between:
- UK tour operator protections
- and appropriate personal travel insurance
your money should not be at undue risk. If you ever have questions about payments, insurance, or protection, we’re always happy to talk it through before you book.
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QUESTIONS?
Whether you're a seasoned rider or new to off-road biking, don't let doubts hold you back; our team is here to answer all your questions and support you every step of the way. Contact us today to learn more about how you can join this unforgettable adventure.